Terms of Use

Agreement to Terms

By accessing and using the Solar Claim website, you accept and agree to be bound by these terms of use. If you do not agree to these terms, you should not use this website.

These terms apply to your use of the website only. If you engage our pension claims services, separate contractual terms will apply, which will be provided to you before any agreement is formed.

About Solar Claim

This website is operated by Solar Claim Ltd, a company registered in England and Wales under company number 12847563. Our registered office is at 47 Colmore Row, Birmingham, B3 2BS.

Solar Claim Ltd is authorised and regulated by the Financial Conduct Authority under reference number 894762.

Use of This Website

Permitted Use

You may use this website for lawful purposes only. Specifically, you may view content, download information for personal reference, and contact us regarding our services.

Prohibited Activities

You must not:

• Use the website in any way that breaches applicable laws or regulations
• Transmit or distribute viruses, malware, or other harmful code
• Attempt to gain unauthorised access to the website, servers, or databases
• Attack the website via denial-of-service attacks or similar methods
• Use automated systems such as scrapers or bots without our written permission
• Reproduce, duplicate, copy, or resell any part of the website for commercial purposes
• Modify, adapt, or reverse engineer any portion of the website
• Remove or obscure copyright notices or other proprietary markings

Information Accuracy

While we make reasonable efforts to ensure information on this website is accurate and current, we cannot guarantee completeness or accuracy. The information provided is for general guidance only and should not be relied upon as professional advice for your specific circumstances.

Pension claims involve complex regulations that change frequently. Information on this website may become outdated. We reserve the right to update, modify, or remove content without notice.

If you require advice specific to your situation, please contact us directly for a proper consultation.

No Financial Advice

Content on this website is for informational purposes only and does not constitute financial advice. We are not recommending any particular course of action or making personal recommendations unless we have entered into a formal service agreement with you.

Any decision to pursue a pension claim should be made after proper assessment of your individual circumstances. Our formal advice process involves detailed fact-finding and analysis, which cannot be replicated through website content alone.

Intellectual Property Rights

Unless otherwise stated, Solar Claim Ltd owns or licenses all intellectual property rights in the website and its content, including text, graphics, logos, images, and software.

These works are protected by copyright laws and treaties worldwide. All such rights are reserved.

You may print or download extracts for personal, non-commercial use only, provided you do not modify the content and you acknowledge Solar Claim as the source. Commercial use or distribution requires our prior written consent.

The Solar Claim name and logo are trademarks of Solar Claim Ltd. You may not use them without our written permission.

Links to Other Websites

This website may contain links to third-party websites for your convenience. We have no control over those websites and are not responsible for their content, privacy practices, or availability.

The inclusion of a link does not imply endorsement of the linked website. You access third-party websites at your own risk and should review their terms and policies.

If you wish to link to our website from yours, you may link to the homepage only, provided the link is fair, legal, and does not damage our reputation or take advantage of it. You must not suggest any form of association, approval, or endorsement by us without our written consent.

Limitation of Liability

We provide this website on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to the website and its use.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.

Subject to the above paragraph, we will not be liable for:

• Any loss of profits, sales, business, or revenue
• Loss or corruption of data or information
• Loss of business opportunity or goodwill
• Any indirect or consequential loss

We will not be liable for any loss arising from your use of or inability to use this website, including losses caused by viruses or other technological harmful material that may infect your device.

Website Availability

We do not guarantee that the website will always be available or that access will be uninterrupted. We may suspend, withdraw, or restrict availability of all or any part of the website for business or operational reasons.

You are responsible for ensuring that anyone who accesses the website through your internet connection is aware of these terms and complies with them.

User-Generated Content

Currently, this website does not allow user-generated content such as comments or forum posts. If we introduce such features in future, additional terms will apply.

Any communications you send to us via email or contact functions may be used by us for the purposes of providing our services, improving the website, or responding to enquiries.

Indemnity

You agree to indemnify and hold harmless Solar Claim Ltd, its directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses arising from your breach of these terms or your use of the website.

Privacy and Cookies

Our use of personal information collected through this website is governed by our privacy policy. By using the website, you consent to our use of cookies in accordance with our cookies policy.

These documents should be read alongside these terms of use.

Complaints Procedure

If you are dissatisfied with any aspect of this website, please contact us at [email protected]. We will investigate and respond to complaints promptly.

For complaints about our regulated services rather than the website itself, please refer to the complaints procedure outlined in your client agreement.

Changes to These Terms

We may revise these terms at any time by updating this page. You should check this page periodically to review the current terms, as they are binding upon you.

Some provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages of the website.

Severability

If any provision of these terms is found to be invalid, unlawful, or unenforceable by a court, that provision will be deemed severed from these terms. The remaining provisions will continue in full force and effect.

Entire Agreement

These terms, together with our privacy policy and cookies policy, constitute the entire agreement between you and Solar Claim Ltd regarding use of this website.

Third-Party Rights

These terms are between you and Solar Claim Ltd. No third party has any right to enforce any provision of these terms.

Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or use of the website will be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts if you prefer, and these terms will be governed by the law of that jurisdiction.

Regulatory Information

Solar Claim Ltd is authorised and regulated by the Financial Conduct Authority. Our FCA registration number is 894762. You can verify this on the FCA register at register.fca.org.uk.

We are required to comply with various regulatory requirements in the provision of claims management services. If you have concerns about our regulatory compliance, you may contact the Financial Conduct Authority.

Contact Information

Questions about these terms should be directed to:

Solar Claim Ltd
47 Colmore Row
Birmingham
B3 2BS

Email: [email protected]