Cookies Policy

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners.

Cookies typically contain a unique identifier and information about your interaction with the website. They may be stored for the duration of your visit or for longer periods depending on their purpose.

How We Use Cookies

Solar Claim uses cookies to improve functionality, understand how visitors use our website, and remember your preferences. We use cookies responsibly and transparently in accordance with UK data protection and privacy laws.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as navigation, access to secure areas, and proper display of content. Without these cookies, certain services cannot be provided.

Examples include:

• Session management cookies that maintain your browsing session
• Security cookies that authenticate users and prevent fraudulent use
• Accessibility cookies that remember your preferences for text size or contrast settings

Because these cookies are essential, they are set automatically and do not require your consent. However, you can block them through your browser settings, though this may affect website functionality.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features. They help us tailor the website to your preferences.

Examples include:

• Cookies that remember your cookie preferences
• Cookies that remember whether you've dismissed certain messages
• Cookies that store your region selection

Functional cookies improve your experience but are not strictly necessary for basic website operation.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the website and understand which content is most useful.

Information collected includes:

• Pages visited and time spent on each page
• How you arrived at the website
• Browser and device information
• General geographic location

We use analytics services that aggregate data across many users. Individual visitors are not identified.

Cookies We Do Not Use

For transparency, we want to clarify the types of cookies we do not use on this website:

Advertising Cookies

We do not use cookies to track you across other websites for advertising purposes. We do not participate in behavioural advertising networks or display third-party advertisements.

Social Media Cookies

We do not embed social media widgets or buttons that set cookies from social media platforms.

Specific Cookies Used

The table below lists the specific cookies set by our website.

Managing Your Cookie Preferences

Through Our Website

When you first visit our website, you'll see a cookie banner that allows you to accept or customise your cookie preferences. You can change these preferences at any time by clicking the cookie settings link in the footer of any page.

Through Your Browser

Most browsers allow you to view, manage, and delete cookies. You can typically find these options in your browser's settings or preferences menu. Each browser handles this differently:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions > Cookies and site data

You can configure your browser to block all cookies, accept only first-party cookies, or prompt you before accepting each cookie. However, blocking all cookies may prevent parts of the website from functioning properly.

Mobile Devices

Mobile browsers also provide cookie management options, usually found in the privacy or security settings of your device or browser app.

Third-Party Cookies

We use a small number of carefully selected third-party services that may set cookies on your device. We only use services that respect user privacy and comply with UK data protection laws.

Third-party cookies we may use include:

• Analytics providers that help us understand website usage
• Content delivery networks that help us serve website files efficiently

We have no control over third-party cookies and cannot access information from them. Third parties have their own privacy policies explaining how they use information.

Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

Web Beacons

These are small transparent images embedded in web pages or emails that notify us when you view certain content. We use web beacons sparingly and only for essential analytics purposes.

Local Storage

Modern browsers provide local storage capabilities that allow websites to store information on your device. We use local storage to remember your preferences and improve website performance. Like cookies, you can clear local storage through your browser settings.

Log Files

Our web servers automatically record certain information in log files, including IP addresses, browser types, referring pages, and access times. This information helps us maintain and secure the website.

Impact of Blocking Cookies

If you choose to block or delete cookies, you can still browse our website, but some functionality may be affected:

• The website may not remember your preferences
• Some features may not work as intended
• You may see the cookie banner repeatedly

Essential cookies are necessary for basic operation, so blocking them may significantly impact your ability to use the website.

Updates to This Policy

We may update this cookies policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify users through a prominent notice on the website.

The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: [email protected]

Post: Data Protection Officer, Solar Claim Ltd, 47 Colmore Row, Birmingham, B3 2BS

Further Information

For more information about cookies and how to manage them, you may find these resources helpful:

• Information Commissioner's Office: ico.org.uk/for-the-public/online/cookies
• All About Cookies: allaboutcookies.org
• Your Online Choices: youronlinechoices.com